Join our team

We’re creating networking solutions that application teams love to use. Help us on our journey to build the future of networking!


Our Values

Openness

A way of living, working, building the future together, being open to many possibilities.

Trust

Trusted relationships, confidence and reliability to build a better company.

Excellence

Being the best, and delivering the best as a team.

Humility

Being humble and respectful with everyone; there is much to learn from others.


We are remote friendly!

Our teams are all over the globe


Open Positions

See something that interests you? Apply today.

Technical Writer

Technical Writer

Worldwide
Full Time
Engineering

Data Centers around the world are experiencing a massive evolution, driven by containers, microservices, and cloud-native architectures. At Traefik Labs, we develop advanced software solutions for modern data centers. Our first product, Traefik, is being adopted at an exceptional rate: more than 25000+ stars on Github, 1+ billion downloads on DockerHub, and in production in thousands of data centers: it has become a recognized market leader less than two years after launch. We believe that Traefik’s simplicity is one of the key factors that made it so popular. This ease of use is what guides us when we design new products: Traefik Enterprise, our distributed Ingress solution built with business in mind, Traefik Mesh, our simpler service mesh, and Yaegi, our go interpreter.

The Position

Our documentation must reflect the high-quality standards we follow when building our solutions. Pursuing this goal, we’re looking for a technical writer to help us create the best user experience for both beginners discovering our products and experts looking for advanced configuration options.

Your Mission:

  • Design and write documentation for our products
  • Work with the engineering team to make the products easier to use and to ensure usability stays at the heart of the design
  • Select appropriate medium for message or audience
  • Standardize content across platforms and media
  • Leverage users’ feedback to improve the documentation
  • Write and review technical articles, blog posts, and talks

What you’ll bring:

  • You have proven, successful experience in writing technical documentation for popular software
  • A passion for teaching and explaining high-level and technical concepts

This position calls for the following qualities:

  • A powerful team spirit: we believe that the quality of our team is the number one asset of the Company
  • Extreme focus on meeting goals: we are fast-growing, but this is just the beginning; we are an industry leader that strives for perfect execution
  • A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matter to us
  • Anything from serious interest to a definite passion for Open Source
  • Whatever your native language is, you are fluent in English

Apply here

More Info
Backend Developers

Backend Developers

Worldwide
Full Time
Engineering

We are looking for backend developers to help our team improve Traefik Labs products.

Your Mission:

  • You will develop Traefik, our flagship product
  • You will work closely with Docker/Swarm, Kubernetes, Mesos, Rancher, …
  • You will be part of a super-active open source project
  • You will provide support to our user base
  • You will participate in Conferences & Meet-Ups

What you’ll bring:

  • You love technical challenges!
  • You have proven and successful experience in a project that involved a microservices architecture
  • Open-Source technology belongs to your culture
  • Code quality matters to you
  • You work as a team, not as an individual

This position calls for the following qualities:

  • A very strong team spirit: we believe that the quality of our team is the number one asset of the Company
  • Extreme focus on meeting goals: we are fast growing, but this is just the beginning; we are an industry leader that strives for perfect execution
  • A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matter to us
  • Anything from a serious interest to a definite passion for Open Source
  • Whatever your native language is, you have solid skills in English
  • While we practice remote working, the team regularly meets in real life; the ambition is international – as is our users base – and the missions require various level of international traveling

Apply here

docker run -it traefik/jobs
More Info
Platform Engineers

Platform Engineers

Worldwide
Full Time
Engineering

We are looking for platform engineers to help our team improve Traefik Labs products.

Your Mission:

  • You will develop Traefik, our flagship product
  • You will work closely with Docker/Swarm, Kubernetes, Mesos, Rancher, …
  • You will be part of a super-active open source project
  • You will provide support to our user base
  • You will participate in Conferences & Meet-Ups

What you’ll bring:

  • You love technical challenges!
  • You have proven and successful experience in a project that involved a microservices architecture
  • Open-Source technology belongs to your culture
  • Code quality matters to you
  • You work as a team, not as an individual

This position calls for the following qualities:

  • A very strong team spirit: we believe that the quality of our team is the number one asset of the Company
  • Extreme focus on meeting goals: we are fast growing, but this is just the beginning; we are an industry leader that strives for perfect execution
  • A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matter to us
  • Anything from a serious interest to a definite passion for Open Source
  • Whatever your native language is, you have solid skills in English
  • While we practice remote working, the team regularly meets in real life; the ambition is international – as is our users base – and the missions require various level of international traveling

Apply here

docker run -it traefik/jobs
More Info
Developers & Systems Engineers

Developers & Systems Engineers

Worldwide
Full Time
Engineering

We are looking for developers & systems engineers to help our team improve Traefik.

Your Mission:

  • You will develop Traefik, our flagship product
  • You will work closely with Docker/Swarm, Kubernetes, Mesos, Rancher, …
  • You will be part of a super-active open source project
  • You will provide support to our user base
  • You will participate in Conferences & Meet-Ups

What you’ll bring:

  • You love technical challenges!
  • You have proven and successful experience in a project that involved a microservices architecture
  • Open-Source technology belongs to your culture
  • Code quality matters to you
  • You work as a team, not as an individual

This position calls for the following qualities:

  • A very strong team spirit: we believe that the quality of our team is the number one asset of the Company
  • Extreme focus on meeting goals: we are fast growing, but this is just the beginning; we are an industry leader that strives for perfect execution
  • A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matter to us
  • Anything from a serious interest to a definite passion for Open Source
  • Whatever your native language is, you have solid skills in English
  • While we practice remote working, the team regularly meets in real life; the ambition is international – as is our users base – and the missions require various level of international traveling

Apply here

docker run -it traefik/jobs
More Info
Product Marketing Manager

Product Marketing Manager

North America
Full Time
Marketing

Data Centers around the world are experiencing a massive revolution, driven by containers, microservices and cloud native architectures. Traefik Labs is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open source projects include Traefik, the cloud-native edge router with more than 1.4 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

Having largely proven product-market fit, Traefik Labs is now building the Marketing and Sales team that will drive it to the next level, with solid business ambitions in Europe and the USA. If you love the energy of fast growing tech startups and feel at home in the data center infrastructures space, Traefik Labs may be your next challenge!

The position

As a Product Marketing Manager you will be responsible for the narrative of Traefik Labs’ open source and commercial products by creating clear and compelling positioning and messaging, and educating and evangelizing the market. You'll work closely with marketing and sales teams by equipping them with sales tools and marketing material to position the product, business benefits, and competitive differentiation while working with cross-functional teams to launch new products to market.

Responsibilities

  • Develop Traefik Labs product positioning, value proposition and messaging that differentiates our products from other competitive products in the market
  • Create key product collateral assets that help explain our products, solutions and services offerings (technical presentations, white papers, case studies, presentations, blogs, videos)
  • Gather competitive intelligence about other commercial and open-source products and drive competitive analysis and positioning
  • Communicate the vision and value of new products to the sales team and develop sales tools that facilitate the selling process
  • Support the development of marketing communications across different channels
  • Work closely with industry analysts to participate in and influence their reporting on the industry and their view of Traefik Labs
  • Produce compelling external-facing content, including thought leadership content, customer stories, webinars, data sheets, solution guides
  • Drive compelling product launches and marketing campaigns
  • Work with ecosystem partners to create joint value proposition documents and partner collaterals
  • Participate in technical aspects of go-to-market (GTM) engagements like roadshows, workshops, webinars, solutions demos, and industry and partner events
  • Synthesize customer feedback to discover emergent needs and trends that lead to innovative solutions.
  • Connecting with customers and users of our solutions to define customer testimonials and case studies

What you’ll bring

  • Successful experience with technical software products, either as product marketer, content marketer or business developer
  • You’re innately passionate about open source technologies and their communities
  • Good understanding of data center infrastructure and related businesses
  • Excellent people and project management skills to interact and organize teamwork across functional teams and third parties.
  • Standing-out written communication and presentation skills
  • Capability and experience in engaging with prospects, clients, media, influencers and partners at all levels, including DevOps and C-levels

This position calls for the following qualities

  • A very strong team spirit: we believe that the quality of our team is the number one asset of the Company
  • Extreme focus on meeting goals: we are fast growing, but this is just the beginning; we are an industry leader that strives for perfect execution
  • A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matter to us
  • Anything from a serious interest to a definite passion for Open Source
  • Whatever your native language is, you have solid skills in English (French is a plus)
  • While we practice remote working, the team regularly meets in real life; the ambition is international – as is our users base – and the missions require various level of international travelling

The Location

This position is based in San Francisco, California, though we’d love to speak with any qualified U.S. based candidates.

Apply here

More Info
Digital Marketing Manager

Digital Marketing Manager

San Francisco
Full Time
Marketing

Traefik Labs is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open source projects include Traefik, the cloud-native edge router with more than 1.4 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

Having largely proven product-market fit, Traefik Labs is now building the Marketing and Sales team that will drive it to the next level, with solid business ambitions in Europe and the USA. If you love the energy of fast growing tech startups and feel at home in the data center infrastructures space, Traefik Labs may be your next challenge!

The Position

As a Digital Marketing Manager, you will be responsible for the strategic planning, execution and management of digital marketing campaigns to drive qualified lead generation and increase brand awareness. This position will collaborate closely with members of the marketing team, reporting to the VP of Marketing.

Requirements

  • 4+ years of experience in demand generation, digital marketing, content marketing, advertising
  • 4+ years of experience in B2B (tech and open source startups is a plus)
  • You have a passion for writing and communicating
  • Demonstrable experience leading and managing online digital campaigns
  • Up-to-date with the latest trends and best practices in online marketing and measurement
  • Managing paid campaigns at a significant scale
  • Ability to multitask in a fast-paced startup environment, organized with excellent project management skills
  • Proficient with Hubspot, Google Docs/Drive, AdWords, Google Analytics

Responsibilities

  • Research, identify, test, and implement marketing strategies and digital campaigns
  • Create and run email marketing campaigns for top-of-funnel lead generation initiatives
  • Content Management and Website Optimization
  • Define lead nurturing programs that drive engagement and conversion across multiple buyer personas
  • Own and operate our HubSpot marketing automation platform
  • Manage lead flow process, building and optimizing landing pages and email automation workflows
  • Develop A/B test campaigns to optimize messaging for improved click rates
  • Track and measure campaign metrics
  • Define content for blog, media platforms and email marketing
  • Develop marketing assets for paid campaigns, landing pages, etc.
  • SEO research, expansion, optimization, analysis, and reporting
  • Monitor web analytics dashboards, and identify key opportunities to ensure our online marketing efforts have the highest possible ROI
  • Weekly and monthly report generation

The Location

This position is based in San Francisco, California, though we’d love to speak with any qualified U.S. based candidates.

Apply here

More Info
Developer Advocate

Developer Advocate

Europe
Full Time
Engineering

Traefik Labs is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open source projects include Traefik, the cloud-native edge router with more than 1.4 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

The Position

As Traefik Labs Developer Advocate you will engage with our user and contributor community to help drive its growth. In this highly technical role, you will be an ecosystem influencer and champion of users’ needs. You will work to build relationships and deeply understand and improve people’s adoption journeys by driving activities ranging from inspiring users with the latest technology advancements and best practices to identifying and removing the friction points getting in their way.

Requirements

  • Accomplished public speaker willing to speak at conferences, Meetups, and other relevant engagements.
  • Technical writer with a track record of editorial and educational content
  • Referenceable social media persona.
  • Autonomous, yet highly collaborative, comfortable in a remote work culture using the tools associated with such a culture.
  • Open source software advocate with contributions on GitHub.
  • Comfortable coding and hacking on Docker and Kubernetes in an enterprise environment.
  • Experience with Rancher, Mesos, and other technologies that Traefik integrates with.

Responsibilities

  • Blogging, hacking, coding, demonstrating, documenting, educating, speaking, advocating
  • Connect with user group members, online and in person, to build personal relationships and understand their needs, usage, journeys, and barriers to adoption
  • Produce high quality technical “how-to” content (blogs, webinars, talks) addressing common user needs, latest technology advances, and emerging best practices
  • Present at meetups, webinars, conferences, and other ecosystem events
  • Provide structured feedback to Product Management to guide product evolution
  • Write code where required to support how-to content or presentations
  • Build and nurture relationships with influencers and open source leaders
  • Support our user group through regular office hours and community channels & forum
  • Tweet, create blog posts and other social media to your ideas and grow your ecosystem influence
  • Monitor user group growth and health, tracking metrics and running regular user group surveys
  • Seek out an understanding of the friction points getting in users’ way and launch & own programs to remove them
  • Produce case studies, webinars, and podcasts featuring real users
  • Travel regularly in Europe, and occasionally internationally, to attend or present at conferences, workshops, meetups, and other ecosystem events

The Location

This position is based in Europe to cover the EMEA region.

Apply here

More Info
Business Development Representatives

Business Development Representatives

Europe
Full Time
Sales

Traefik Labs is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open source projects include Traefik, the cloud-native edge router with more than 1.4 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

The Position

As a Business Development Representative you will act as the liaison between our Marketing and Sales teams. Your role includes reaching out to Marketing Qualified Leads to validate them while securing a follow up call with the Sales individuals.

Requirements

  • Proven work experience as a Business Development Representative
  • Hands-on experience with multiple sales techniques (including cold calls)
  • Experience with CRM software (e.g. HubSpot)
  • Understanding of sales performance metrics
  • Excellent communication skills
  • Ability to deliver engaging presentations
  • BSc degree in Marketing, Business Administration or relevant field

Responsibilities

  • Qualify leads from marketing campaigns
  • Contact potential clients through cold calls and emails
  • Present our company to potential clients
  • Identify client needs and suggest appropriate products/services
  • Set up meetings or calls between (prospective) clients and Sales individuals
  • Report to the on activity
  • Provide feedback on Lead sources and Marketing program scoring

The Location

This position is based in Europe to cover the EMEA region.

Apply here

More Info
Business Development Representatives

Business Development Representatives

USA
Full Time
Sales

Traefik Labs is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open source projects include Traefik, the cloud-native edge router with more than 1.4 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

The Position

As a Business Development Representative you will act as the liaison between our Marketing and Sales teams. Your role includes reaching out to Marketing Qualified Leads to validate them while securing a follow up call with the Sales individuals.

Requirements

  • Proven work experience as a Business Development Representative
  • Hands-on experience with multiple sales techniques (including cold calls)
  • Experience with CRM software (e.g. HubSpot)
  • Understanding of sales performance metrics
  • Excellent communication skills
  • Ability to deliver engaging presentations
  • BSc degree in Marketing, Business Administration or relevant field

Responsibilities

  • Qualify leads from marketing campaigns
  • Contact potential clients through cold calls and emails
  • Present our company to potential clients
  • Identify client needs and suggest appropriate products/services
  • Set up meetings or calls between (prospective) clients and Sales individuals
  • Report to the on activity
  • Provide feedback on Lead sources and Marketing program scoring

The Location:

Positions open in the East Coast (USA).

Apply here

More Info
Account Executive

Account Executive

Europe
Full Time
Sales

Traefik Labs is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open source projects include Traefik, the cloud-native edge router with more than 1.4 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

The Position

As a Traefik Labs Account Executive, you will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. To achieve the sales quota you will be given, you must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Requirements

  • Proven sales (inside and/or field) experience
  • Track record of over-achieving quota
  • Strong phone presence and experience dialing dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Experience working with Salesforce.com or similar CRM
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • BA/BS degree or equivalent

Responsibilities

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails as needed
  • Understand customer needs and requirements
  • Close sales and achieve quarterly quotas
  • Research accounts, identify key players and generate interest
  • Maintain and expand your database of prospects within your assigned territory
  • Team with channel partners to build pipeline and close deals
  • Perform effective online demos to prospects

The Location

This position is based in Europe.

Apply here

More Info
Account Executive

Account Executive

USA
Full Time
Sales

Traefik Labs is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open source projects include Traefik, the cloud-native edge router with more than 1.4 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

The Position

As a Traefik Labs Account Executive, you will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. To achieve the sales quota you will be given, you must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Requirements

  • Proven sales (inside and/or field) experience
  • Track record of over-achieving quota
  • Strong phone presence and experience dialing dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Experience working with Salesforce.com or similar CRM
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • BA/BS degree or equivalent

Responsibilities

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails as needed
  • Understand customer needs and requirements
  • Close sales and achieve quarterly quotas
  • Research accounts, identify key players and generate interest
  • Maintain and expand your database of prospects within your assigned territory
  • Team with channel partners to build pipeline and close deals
  • Perform effective online demos to prospects

The Location

This position is based in the East Coast (USA).

Apply here

More Info
Solutions Architect

Solutions Architect

Europe
Full Time
Engineering

Traefik Labs is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open source projects include Traefik, the cloud-native edge router with more than 1.4 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

The Position

As Traefik Labs Solutions Architect you will work closely with the Sales team and put together customized presentations and product demonstrations supporting the sales strategy while illustrating our products’ ability to address clients unique business needs.

The activities you may be involved with include running workshops, conducting client interviews, secondary research, input from the Account Team, working with specialists, product managers, and other stakeholders.

Requirements

  • Excellent listener, able to solve complex problems
  • Big picture thinker able to visualize and illustrate technical solutions
  • Proven technical skills with business acumen
  • Excellent communications and interpersonal skills
  • Strong presentation, executive client management and business development skills
  • Understanding of modern application environment (containers, containers orchestrator, microservices)
  • Understanding of new development methodology (Scrum, Devops)
  • Understanding of modern IT production data center and software defined datacenter strategy
  • Strong interpersonal skills, with proven ability to effectively engage with technical and non-technical audience
  • Autonomous, yet highly collaborative, comfortable in a remote work culture using the tools associated with such a culture.
  • Comfortable coding and hacking on Docker and Kubernetes in an enterprise environment.
  • Experience with technologies that Traefik integrates with
  • Ability and willingness to travel as necessary

Responsibilities

  • Participate in the pre-sales process to understand customer business, technical objectives, and product requirements
  • Gather a clear and agreed upon client vision
  • Design solutions to meet the business/technical objectives
  • Develop vision strategy and roadmaps deliverables to meet technical solutions
  • Effectively communicate solutions architecture to the customer, third parties and the project teams
  • Seek out an understanding of the friction points getting in the way of the technical validation
  • Prepare arguments to handle objections and support technical validation in the context of the prospect
  • Participate in account relationship and issue management activities
  • Establish trustworthy relationships with customers and prospects technical users
  • Maintain proficiency in Containous solutions offerings, value propositions, and representative case studies
  • Obtain continuous feedback from the field, including customers, bringing IP back to corporate teams and making recommendations on future offerings
  • Provide feedback to Product Management based on customer feedback
  • Produce high quality best practices content (KB tech notes) addressing common user needs and latest technology advances
  • Support the production of case studies, webinars, and podcasts featuring real users
  • Travel regularly within the US, and occasionally internationally, to attend or present at conferences, workshops, meetups, and other ecosystem events

The Location

This position is based in Europe to cover the EMEA region.

Apply here

More Info
Solutions Architect

Solutions Architect

USA
Full Time
Engineering

Traefik Labs is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open source projects include Traefik, the cloud-native edge router with more than 1.4 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

The Position

As Traefik Labs Solutions Architect you will work closely with the Sales team and put together customized presentations and product demonstrations supporting the sales strategy while illustrating our products’ ability to address clients unique business needs.

The activities you may be involved with include running workshops, conducting client interviews, secondary research, input from the Account Team, working with specialists, product managers, and other stakeholders.

Requirements

  • Excellent listener, able to solve complex problems
  • Big picture thinker able to visualize and illustrate technical solutions
  • Proven technical skills with business acumen
  • Excellent communications and interpersonal skills
  • Strong presentation, executive client management and business development skills
  • Understanding of modern application environment (containers, containers orchestrator, microservices)
  • Understanding of new development methodology (Scrum, Devops)
  • Understanding of modern IT production data center and software defined datacenter strategy
  • Strong interpersonal skills, with proven ability to effectively engage with technical and non-technical audience
  • Autonomous, yet highly collaborative, comfortable in a remote work culture using the tools associated with such a culture.
  • Comfortable coding and hacking on Docker and Kubernetes in an enterprise environment.
  • Experience with technologies that Traefik integrates with
  • Ability and willingness to travel as necessary

Responsibilities

  • Participate in the pre-sales process to understand customer business, technical objectives, and product requirements
  • Gather a clear and agreed upon client vision
  • Design solutions to meet the business/technical objectives
  • Develop vision strategy and roadmaps deliverables to meet technical solutions
  • Effectively communicate solutions architecture to the customer, third parties and the project teams
  • Seek out an understanding of the friction points getting in the way of the technical validation
  • Prepare arguments to handle objections and support technical validation in the context of the prospect
  • Participate in account relationship and issue management activities
  • Establish trustworthy relationships with customers and prospects technical users
  • Maintain proficiency in Containous solutions offerings, value propositions, and representative case studies
  • Obtain continuous feedback from the field, including customers, bringing IP back to corporate teams and making recommendations on future offerings
  • Provide feedback to Product Management based on customer feedback
  • Produce high quality best practices content (KB tech notes) addressing common user needs and latest technology advances
  • Support the production of case studies, webinars, and podcasts featuring real users
  • Travel regularly within the US, and occasionally internationally, to attend or present at conferences, workshops, meetups, and other ecosystem events

The Location

This position is based in the United States, though we’d love to speak with any qualified candidates.

Apply here

More Info
Customer Success Manager

Customer Success Manager

Worldwide
Full Time
Marketing

Data Centers around the world are experiencing a massive evolution, driven by containers, microservices and cloud native architectures. Traefik Labs is a VC backed company that develops simple and future-proof cloud-native networking solutions for modern IT environments. The company’s popular open source projects include Traefik, the cloud-native edge router with more than 1.4 billion downloads and used by the world’s largest web companies. Traefik Labs’ mission is to simplify cloud-native adoption for all enterprises.

We believe that simpler is better, that Open Source is superior, and community drives innovation!

Having largely proven product-market fit, Traefik Labs is now building the Marketing and Sales team that will drive it to the next level, with solid business ambitions in Europe and the USA. If you love the energy of fast growing tech startups and feel at home in the data center infrastructures space, Traefik may be your next challenge!

Your Mission:

  • Make our customers successful with our products
  • You are the voice of our customers: You understand their goals and their needs, how our products impact their processes, you guide them on improving their experience with our product. You interact with them on a regular basis via various means and engage both reactively and proactively.
  • You provide our clients with an optimal onboarding experience, train them to become increasingly self-sufficient, and accompany them as their usage grows.
  • The success of your mission will transform our best clients into ambassadors; you will also understand their future needs and help identify and close upselling opportunities.
  • Your knowledge of our clients’ usage and needs will contribute to the definition of our product strategy. As such, you will work very closely with the rest of the team (CTO, Sales, Product marketing). Based on your skills and successes, this role may take a managerial dimension as our users base and team grow.

What you’ll bring:

  • Successful experience in a customer success role in a technical, B2B software environment
  • Nothing makes you happier than a happy customer; you are a problem solver
  • You know, understand, and appreciate the intricacies of open source software development
  • You are a self-motivated, proactive team player with a natural curiosity and passion for learning with strong interpersonal skills
  • You don’t fear high-pressure situations and your capacity to listen, your diplomacy, and your tact are recognized and appreciated
  • Highly process-oriented mindset with a love for telling stories with data

This position calls for the following qualities:

  • A very strong team spirit: we believe that the quality of our team is the number one asset of the Company
  • Extreme focus on meeting goals: we are fast growing, but this is just the beginning; we are an industry leader that strives for perfect execution
  • A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matter to us
  • Anything from a serious interest to a definite passion for Open Source
  • Whatever your native language is, you have solid skills in English (French is a plus)
  • While we practice remote working, the team regularly meets in real life; the ambition is international – as is our users base – and the missions require various level of international travelling

Apply here

More Info
Don’t see an opening that fits?

Introduce yourself at

jobs@traefik.io